OUTDOOR Friedrichshafen


Johannes Schürle
Johannes Schürle
Project Coordinator, Key account & retail services
+49 7541 708-432
+49 7541 708-2432
Kerstin Moßmann
Kerstin Moßmann
Project Coordinator, Exhibitor service
+49 7541 708-416
+49 7541 708-2416
Stephan Fischer
Stephan Fischer
Coordinator Visitor Service
+49 7541 708-404
+49 7541 708-2404
+49 7541 708-307
+49 7541 708-331

Sell-Out and Aftersales

Everything for sale

Ka-ching! To make sure that you are ringing up sales non-stop, a workshop will be exploring communication and marketing for clearance sales. Relevant aspects such as merchandise management, pricing and store fit-out will also be examined.

After the sale is before the sale. We explain how to collect and process customer data, and how to use it correctly in compliance with data protection laws. We will also give you tips for handling complaints, and take a look at warranties, guarantees and goodwill.


Dr. Jan Beringer

  1. Textile Performance - from Odour Management to Compression
  2. Good is not good enough - no compromises on fit

Martin Cieslik

  • OEKO-TEX - Your building blocks for more sustainability 
  • Company: Hohenstein Laboratories GmbH & Co. KG 
  • Homepage: www.hohenstein.de

Philipp Gotterbarm

  • Dealing with complaints, why the specialized trade must make the difference in the competition!
  • Company: GK-Team
  • Homepage: www.gk-team.de